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terms & conditions

Welcome to www.krazybee.com. To avail the services offered at www.krazybee.com, you must agree to the following Terms & Conditions. If you visit or shop or browse at www.krazybee.com you automatically have accepted these conditions.
Please read the term and conditions carefully. While using any current or future services offered by www.krazybee.com, whether or not included in the www.krazybee.com website, you will abide by these Terms & Conditions the guidelines and conditions applicable to such service or business.

Privacy Policy

Please review our Privacy Policy, which also governs your visit to www.krazybee.com, to fully understand our practices.

Terms and Conditions are binding for all purchases

All orders are deemed offers for you to purchase our products. We may accept your offer by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subject to and conditioned on your assent to these Terms & Conditions of sale. No other Terms & Conditions will apply.

Electronic Communication

When you visit www.krazybee.com or send e-mails to us, you are communicating with us electronically. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail or by posting notices on our website, via SMS, WhatsApp or any other mode of electronic communication. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
You hereby express your intent to know through telephonic calls, or SMS on your mobile number mentioned in the application form as well as in this undertaking, or through any other communication mode, various KrazyBee offer schemes or promotional schemes or any other promotional schemes and hereby authorize KrazyBee and its employee, agent, associate to do so. You confirm that laws in relation to the unsolicited communication referred in “National Do Not Call Registry” (the “NDNC Registry”) as laid down by Telecom Regulatory Authority of India will not be applicable for such communication/calls/ SMS received from KrazyBee, its employees, agents and/or associates.

Prices

All prices posted on this website are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Posted prices do include all taxes and charges. However, this does not include any additional delivery charges that the eCommerce vendors may apply. This information can be obtained from the partner website from where you have initiated the order request.
If there are any offers that are running on the product ordered by you like discount on specific cards, cashbacks on the account/wallet, etc., KrazyBee is not liable to pass on the benefits you.
The product’s price that the customer needs to pay is the price in the partner website at the time of downpayment of the product and NOT the time when the order was placed.

Payment

Down payment must be received prior to shipping. We accept payment by net-banking, credit card and debit card. The installment payments should be received on or before the stipulated dates.

Shipping and Handling

We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you.

Changes and Cancellation

Loan approval process is as per the discretion of the Financing Partner. KrazyBee may choose not to provide Service to you or to specific Merchant sites at any time for any reason, including but not limited to, your creditworthiness, your history of transactions on our Website, the Merchant's account history or any other reason. KrazyBee may cancel transactions at any time before a Merchant delivers any goods or services if you violate any term of this Agreement.
Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is shipped. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you. Cancellation policy is not applicable on any Contest, Discounted schemes/offers.
Free gifts does not comes under any warranty (unless under manufacture warranty). Hence, no cancellation is possible on the basis of free gifts for complete orders.

Returns & Refunds

Returns/refunds for delivered products are subject to the discretion of the e-commerce partner. If there is no return allowed by the e-commerce partner, then no return of the loan product will be allowed. However, the liability of the loan is that of the product owner's only.
For gift cards and PayTM recharges, refunds are not allowed. This includes cases where the customer has given the wrong email or phone number. The product owner holds the responsibility to provide right information to the Company to ensure that the order fulfilment is done appropriately.
If the product has not been delivered, refunds are possible. However, there will be a loan cancellation fees of 5% of the loan amount that will be deducted on the refund amount..

Disputes

KrazyBee is not responsible to validate the authenticity of the products delivered by the partner websites. The risk of the product's delivery state is also borne by you. For disputes on gift cards, the Company will investigate with the e-commerce partners and share the evidence of the redemption from the e-commerce partners. For disputes on PayTm recharges, the Company will investigate with PayTm and will share the wallet transfer information to the product owner's account. In case of wrong phone number put by the product owner, the Company will not be able to help. However, the liability of the loan is still with the product owner. For disputes on delivery of the product, the Company will share the proof of delivery (POD) with the product owner from the e-commerce partner.
The Company's verdict on the issues is the final one and the product owners should adhere to the dispute resolution based on the evidence provided to them.

Replacements

If the product delivered from the e-commerce partner is found to be defective or not as per expectations, replacement requests for the same shall be entertained only if they satisfy the e-commerce partner Replacement Policy. In case the replacement policy is not applicable and the product is defective, KrazyBee shall provide support to claim any Warranties applicable on the Product subject to further Terms and Conditions decided solely by KrazyBee.

Collection

You agree to allow KrazyBee, on behalf of the Financing Partner, to send you payment reminders from time-to-time. You also agree that if you fail to pay an amount owed to the Financing Partner pursuant to this Agreement or the Loan Agreement, KrazyBee may engage in collection efforts to recover such amounts from you. These collection efforts may involve, inter alia, contacting you directly, submitting your information to a collection agency, or taking legal action. Failure to pay may affect your credit score.

License and Website Access

General: www.krazybee.com grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of www.krazybee.com. No license for commercial sale: This license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools. No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of www.krazybee.com and its affiliates without the express written consent.

Representations, Warranties and Undertakings

You represent that you are above 18 years of age and this Agreement is a legal, valid and binding obligation on you, enforceable against you in accordance with its terms.
You agree to use the Services only for purposes that are permitted by: (i) this Agreement; and, (ii) any applicable law.
You understand that KrazyBee does not provide any warranties for its Services and shall not be made liable for any claims made by you or any third party, and in this regard, you undertake to accept and be solely liable for the Services availed by you from KrazyBee. You further undertake to indemnify and hold harmless KrazyBee, its affiliates and their respective directors, officers, employees, agents and representatives against all damages suffered or losses incurred by KrazyBee arising due to any act, omission or claim initiated by you or any third party in relation to the Services availed by the you.

Credit Investigation and Reporting

By using the KrazyBee Service, you give KrazyBee, on behalf of the Financial Partner, permission to investigate your credit record and obtain your credit report in connection with the review of your application for credit. A credit report may also be requested in connection with a credit extension, credit limit request, account renewal, account collection action or dispute investigation. You understand that KrazyBee may report negative information (such as late payments, missed payments, or other defaults) about your account to credit reporting agencies.

Enquiry

You hereby authorize KrazyBee, on behalf of the Financing Partner, to make any enquiries with any other finance company / bank / registered credit bureau regarding your credit history with them.

Liability

KrazyBee shall not be responsible or liable in any manner to the users and/or visitors for any losses, damage, injuries or expenses incurred by the users as a result of the services or any disclosures made by KrazyBee and the users agree not to hold KrazyBee responsible or liable in any way for any disclosures made by KrazyBee. The services provided are provided "as is," and without any warranties or conditions (express or implied, including the implied warranties of merchantability, accuracy, fitness for a particular purpose, title and non-infringement, arising by statute or otherwise in law or from a course of dealing or usage or trade). KrazyBee does not verify any content or information provided by the lending institution or the users on the website and to the fullest extent permitted by law, disclaims all liability arising out of the users use or reliance upon the website, the services, the website’s content, representations and warranties made by KrazyBee or any opinion or suggestion given or expressed by KrazyBee.

Free Gift Terms & Conditions

KrazyBee will not be liable for any loss or damage whatsoever which is suffered (including but not limited to direct or consequential loss), or for personal injury suffered or sustained, to the customer as a result of taking the gift. All free gifts are subject to availability, non-transferable, non-replaceable and there are no cash alternatives. KrazyBee reserves the right to replace any free gift (in whole or in part), with any other free gift of similar value, in the event of difficulties outside its control in obtaining the free gifts offered, in particular, in the event of supply shortages whether or not temporary.